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Returns & Shipping

Return Policy:

Your satisfaction is our number one priority. Due to the nature of the product, all sales are final. We accept returns/exchanges in the case of damaged or incorrectly shipped items. 

Refunds and Exchanges:

If you received damaged items, please contact us within 7 days of receiving your order at with your order number and image of the damaged item(s). Upon receipt of your email, we will work with you to send a replacement package or refund to your original payment method.

Shipping charges are non-refundable.


Orders will ship within 3-5 business days of being placed. 

All orders are shipped with the UPS Mail innovations which hands off orders to local US Postal Service offices. 

Shipping cost is flat rate of $5 if the order is below $45. Free shipping is offered for orders over $45.

Please allow up to an additional 7 business days for your order to be delivered. If you have not received your order within 2 weeks of the order being shipped, please notify us immediately at


For fastest form of communication, please email us at

You may also leave a voicemail at 212-575-2373 (o) for Medipop with your email address and we will respond via email within 3 business days.